Heidihof Hotel - Hakuba

Relaxed friendly feel, excellent onsen facilities, helpful polite staff, good ski storage and drying facilities, varied delicious breakfasts, convenient location with nearby restaurants and ski rental.

Everything great.

Close to bus stops for ski slopes and restaurants. Breakfast was varied and delicious. Staff was friendly and helpful.

All was perfect.

I recently had a fantastic stay at this hotel and I highly recommend it. the location was perfect as it was close to bus stops, making it convenient to access the ski slopes. Additionally, there were plenty of restaurants nearby, providing ample dining options. The staff at the hotel were incredibly friendly and went out of their way to help me during my stay. Lastly, the rooms were comfortable and had a lovely view of the forest, creating a cozy and relaxing atmosphere.

All the aspects of my stay at this hotel were just perfect!

This hotel offers great value for money with affordable prices and excellent attention to detail. The location of this hotel is fantastic, with easy access to bus stops for convenient trips to the ski slopes. The staff at this hotel provide exceptional service, going above and beyond to make guests feel welcome and comfortable. The rooms, though small, are clean and well-equipped, with the added bonus of beautiful views of the forest.

All aspects of this hotel were satisfactory.

This hotel is conveniently located within walking distance to many restaurants, bus stops, and easy access to ski slopes. the rooms are spacious, comfortable, and the onsen facilities are excellent. the breakfast was delicious and the staff were always friendly and accommodating, providing a shuttle bus service and great recommendations for restaurants and activities in the area.

The decor may be a bit outdated for some guests, however, it is cozy and comfortable nonetheless.

This hotel provides excellent value for money. The prices are affordable, considering the location close to the bus stop, which makes it convenient for accessing the ski slopes. The staff's attention to detail is noticeable, from the cozy rooms with a view to the forest, to the basic amenities provided like tea facilities and a bar fridge. The breakfast offered is delicious, and the awesome view of the mountains makes it even more enjoyable.

Everything was more than ok, no improvements needed.

Had an amazing Christmas vacation with my family. the hotel was charming with a European-style chalet and friendly staff. the location was perfect, only a short walk to restaurants and convenience stores. the shuttle service was a plus, and the onsen was a great way to relax after skiing.

The room was a bit small with outdated decor and the bathroom was cramped, but it was still clean and had all the necessary amenities. the breakfast was basic, but filling.

We stayed for a week in a cozy chalet-like hotel in a snowy mountain town. We loved waking up every morning to a delicious breakfast that included fresh fruit, juice, and delightful variations of eggs. The hotel staff were always friendly and helpful, and the location near restaurants, convenience stores, and bus stops made it easy for us to go on city adventures. Plus, having access to an onsen and a drying room was a welcome perk after a long day of exploring.

The rooms were a bit small, which made it challenging to move around with more than two people. We also found that the pillows were a little too firm for our liking.